Address change for Assura prepared in the PrimAI app

Address

Assura address change: keep assura: low price, complete decision in view.

A new address with Assura can affect correspondence, premium region and sometimes canton. PrimAI turns this small change into a clear app task. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

  • Current policy
  • Prepared document
  • No commission

Change address with Assura: check policy, residence, premium region and documents in the PrimAI app, without commission.

Read the guide

Quick facts

Address: the essentials at a glance.

Cancellation address (basic insurance) Assura SA, Case postale 61, 1009 Pully
Deadline (basic insurance) 30 November Date of receipt counts, not the postmark
Customer portal myAssura
Phone 0800 277 872
Head office Pully
Basic-insurance models
BasisPharMedHausarztQualiMedPreventoMedGesundheitsnetz
Supplementary (cancel separately)
Complementa ExtraNativaSpitalversicherungZahnversicherungAlternativmedizin

Step by step

How it works.

  1. Have the policy ready

    Insured number and affected people from the policy.

  2. Capture the new address

    Old address, new address and moving date.

  3. Check the premium region

    Moving commune or canton can change the premium.

  4. Report the change

    Via myAssura or by phone at 0800 277 872.

PrimAI app with cancellation deadline and quick actions

PrimAI app

Turn your policy into a clear app task.

Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.

Step by step

The insurer context still matters

A new address with Assura can affect correspondence, premium region and sometimes canton. PrimAI turns this small change into a clear app task. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

01

The insurer context still matters

Assura is often searched for the premium. PrimAI helps look at deductible, annual risk and required documents too. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

  • Premium
  • Deductible
  • Annual budget
02

The real risk in this task

The risk with a Assura address change is treating it as a single line of text. In Switzerland, address can influence premium region, correspondence language, invoice delivery, household members and sometimes canton context. If several people are insured together, it also matters whether the address concerns one person, the whole family or only correspondence.

03

What to check before preparing the document

Before preparing the message for Assura, PrimAI places old address, new address, moving date, insured person, policy number and municipality in one workflow. That makes it easier to see whether the change should also trigger a new premium comparison, model check or document update.

04

What PrimAI keeps separate for this insurer

PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

  • Premium
  • Deductible
  • Annual budget
05

Connection to comparison, deductible and model

An Assura decision becomes practical only when documents follow: letter, proof, confirmation, new policy. PrimAI keeps those elements in one flow.

Guide

Assura: address change and assura: low price, complete decision | PrimAI

Change address with Assura: check policy, residence, premium region and documents in the PrimAI app, without commission.

Guide, app and insurer compared

Guide

Change address with Assura: check policy, residence, premium region and documents in the PrimAI app, without commission.

Best for: Understanding the topic before acting.

PrimAI App

A new address with Assura can affect correspondence, premium region and sometimes canton. PrimAI turns this small change into a clear app task. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

Best for: Preparing the concrete task on your phone.

Health insurer

Official confirmation, contract handling and administration.

Best for: Legally binding confirmation.

Download the free app

A new address with Assura can affect correspondence, premium region and sometimes canton. PrimAI turns this small change into a clear app task. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

Download the app for free
QR code for the PrimAI app download page

Free app for Switzerland

On desktop? Scan the code with your phone.

The best flow is on mobile: scan the QR code, open the app and continue with your policy there.

FAQ

Frequently asked questions

Where do I send the Assura basic-insurance cancellation?

To: Assura SA, Case postale 61, 1009 Pully. It must arrive by 30 November (date of receipt, not postmark).

Which models does Assura offer?

Assura offers: Basis, PharMed, Hausarzt, QualiMed, PreventoMed, Gesundheitsnetz. The model affects premium and doctor access.

How do I reach Assura?

Via the myAssura portal or by phone at 0800 277 872.

Can a Assura address change affect the premium?

Yes, if canton, municipality or premium region change.

Does PrimAI send the change directly?

PrimAI helps prepare the data and document. Official channel and confirmation remain with the insurer.

Should I compare after moving?

Often yes, especially if the premium region changes.

Alain Michel

Reviewed by

Alain Michel

Certified Financial Planner, independent finance & insurance advisor

Alain Michel is a certified Swiss financial planner and independent advisor (AM Swiss Finance GmbH, Zollikon). He reviews PrimAI’s health-insurance content for accuracy.

Download the free app