New option for Sanitas prepared in the PrimAI app

New insurer

Check Sanitas: sanitas can be digital and still need a clear policy view before choosing.

PrimAI does not sell Sanitas. The app helps check whether Sanitas fits your current policy, residence, deductible and model. PrimAI starts from official premiums and your current policy. It does not sell another insurer; it shows whether an internal optimization, model change or full switch is worth preparing.

  • Current policy
  • Prepared document
  • No commission

Check Sanitas before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.

Read the guide

Quick facts

New insurer: the essentials at a glance.

Cancellation address (basic insurance) Sanitas Grundversicherungen AG, Jägergasse 3, Postfach 2010, 8021 Zürich
Deadline (basic insurance) 30 November Date of receipt counts, not the postmark
Customer portal Sanitas Portal
Phone 0844 150 150
Head office Zürich
Basic-insurance models
Standard (freie Arztwahl)MedCare (Hausarzt)NetMed (HMO)CallMed (Telemedizin)
Supplementary (cancel separately)
Ambulant VitalHospital LibertyDentalClassic

Step by step

How it works.

  1. Check address and region

    The premium region sets the price of basic insurance.

  2. Choose model and deductible

    From Sanitas models and deductible CHF 300–2500.

  3. Compare policies

    Put your current policy against the new option.

  4. Cancel the old insurer

    Coordinate cancellation of the old basic insurance.

PrimAI app with cancellation deadline and quick actions

PrimAI app

Turn your policy into a clear app task.

Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.

Step by step

The insurer context still matters

PrimAI does not sell Sanitas. The app helps check whether Sanitas fits your current policy, residence, deductible and model. PrimAI starts from official premiums and your current policy. It does not sell another insurer; it shows whether an internal optimization, model change or full switch is worth preparing.

01

The insurer context still matters

Sanitas is often seen as digital. PrimAI adds order: understand the policy, separate cover types and prepare the useful documents. PrimAI starts from official premiums and your current policy. It does not sell another insurer; it shows whether an internal optimization, model change or full switch is worth preparing.

  • Digital
  • Readable policy
  • No commission
02

The real risk in this task

The risk when looking at Sanitas as a new insurer is confusing low premium with good decision. The monthly amount is not enough: residence, premium region, deductible, model, accident cover, start date and exit from the old policy all matter.

03

What to check before preparing the document

PrimAI places Sanitas as a possible option, not as a commercial recommendation. The app compares the new situation with the current policy: what changes, what stays the same, which deductible is realistic and which model works in daily life. This avoids choosing before understanding consequences.

04

What PrimAI keeps separate for this insurer

PrimAI starts from official premiums and your current policy. It does not sell another insurer; it shows whether an internal optimization, model change or full switch is worth preparing.

  • Digital
  • Readable policy
  • No commission
05

Connection to comparison, deductible and model

Sanitas supplementary cover can have its own rules, deadlines and conditions. PrimAI keeps it separate from basic insurance to avoid a document that is too broad.

Guide

Sanitas: new-insurer check with sanitas can be digital and still need a clear policy view | PrimAI

Check Sanitas before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.

Guide, app and insurer compared

Guide

Check Sanitas before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.

Best for: Understanding the topic before acting.

PrimAI App

PrimAI does not sell Sanitas. The app helps check whether Sanitas fits your current policy, residence, deductible and model. PrimAI starts from official premiums and your current policy. It does not sell another insurer; it shows whether an internal optimization, model change or full switch is worth preparing.

Best for: Preparing the concrete task on your phone.

Health insurer

Official confirmation, contract handling and administration.

Best for: Legally binding confirmation.

Download the free app

PrimAI does not sell Sanitas. The app helps check whether Sanitas fits your current policy, residence, deductible and model. PrimAI starts from official premiums and your current policy. It does not sell another insurer; it shows whether an internal optimization, model change or full switch is worth preparing.

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QR code for the PrimAI app download page

Free app for Switzerland

On desktop? Scan the code with your phone.

The best flow is on mobile: scan the QR code, open the app and continue with your policy there.

FAQ

Frequently asked questions

Where do I send the Sanitas basic-insurance cancellation?

To: Sanitas Grundversicherungen AG, Jägergasse 3, Postfach 2010, 8021 Zürich. It must arrive by 30 November (date of receipt, not postmark).

Which models does Sanitas offer?

Sanitas offers: Standard (freie Arztwahl), MedCare (Hausarzt), NetMed (HMO), CallMed (Telemedizin). The model affects premium and doctor access.

How do I reach Sanitas?

Via the Sanitas Portal portal or by phone at 0844 150 150.

Does PrimAI sell Sanitas?

No. PrimAI does not sell health insurance and receives no commission.

Can I check Sanitas without a current policy?

You can, but it is less precise. The current policy remains the best basis.

When should I prepare cancellation of the old insurer?

Only when the new option and deadlines are clear.

Alain Michel

Reviewed by

Alain Michel

Certified Financial Planner, independent finance & insurance advisor

Alain Michel is a certified Swiss financial planner and independent advisor (AM Swiss Finance GmbH, Zollikon). He reviews PrimAI’s health-insurance content for accuracy.

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