New insurer
Check CSS: css in the app: from documents to a clear decision before choosing.
PrimAI does not sell CSS. The app helps check whether CSS fits your current policy, residence, deductible and model. PrimAI is not paid by CSS or another insurer. Neutrality matters because CSS decisions can be administrative, financial or family-related, not only commercial.
- ✓Current policy
- ✓Prepared document
- ✓No commission
Check CSS before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.
Quick facts
New insurer: the essentials at a glance.
Step by step
How it works.
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Check address and region
The premium region sets the price of basic insurance.
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Choose model and deductible
From CSS models and deductible CHF 300–2500.
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Compare policies
Put your current policy against the new option.
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Cancel the old insurer
Coordinate cancellation of the old basic insurance.
PrimAI app
Turn your policy into a clear app task.
Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.
Models
New insurer basic-insurance models.
The model sets premium and doctor access. Swipe through the options.
Standard (freie Arztwahl)
Basic benefits are the same by law — models differ in access and premium.
Hausarzt
Basic benefits are the same by law — models differ in access and premium.
HMO
Basic benefits are the same by law — models differ in access and premium.
Telmed
Basic benefits are the same by law — models differ in access and premium.
Multimed
Basic benefits are the same by law — models differ in access and premium.
Step by step
The insurer context still matters
PrimAI does not sell CSS. The app helps check whether CSS fits your current policy, residence, deductible and model. PrimAI is not paid by CSS or another insurer. Neutrality matters because CSS decisions can be administrative, financial or family-related, not only commercial.
The insurer context still matters
CSS is common in Swiss households and many documents are already digital. PrimAI helps avoid confusing an available document with a ready decision. PrimAI is not paid by CSS or another insurer. Neutrality matters because CSS decisions can be administrative, financial or family-related, not only commercial.
- CSS policy
- Digital documents
- Neutral
The real risk in this task
The risk when looking at CSS as a new insurer is confusing low premium with good decision. The monthly amount is not enough: residence, premium region, deductible, model, accident cover, start date and exit from the old policy all matter.
What to check before preparing the document
PrimAI places CSS as a possible option, not as a commercial recommendation. The app compares the new situation with the current policy: what changes, what stays the same, which deductible is realistic and which model works in daily life. This avoids choosing before understanding consequences.
What PrimAI keeps separate for this insurer
You scan your CSS policy, check the recognized fields and the app guides you to the right task. The page gives context; the app prepares information and documents without making you retype everything.
- CSS policy
- Digital documents
- Neutral
Connection to comparison, deductible and model
Supplementary cover should be read separately from basic insurance. That separation prevents a cancellation from becoming too broad and lets you decide calmly whether a cover should stay, be checked or simply be documented.
Guide
CSS: new-insurer check with css in the app: from documents to a clear decision | PrimAI
Check CSS before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.
Guide, app and insurer compared
Guide
Check CSS before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.
Best for: Understanding the topic before acting.
PrimAI App
PrimAI does not sell CSS. The app helps check whether CSS fits your current policy, residence, deductible and model. PrimAI is not paid by CSS or another insurer. Neutrality matters because CSS decisions can be administrative, financial or family-related, not only commercial.
Best for: Preparing the concrete task on your phone.
Health insurer
Official confirmation, contract handling and administration.
Best for: Legally binding confirmation.
Download the free app
PrimAI does not sell CSS. The app helps check whether CSS fits your current policy, residence, deductible and model. PrimAI is not paid by CSS or another insurer. Neutrality matters because CSS decisions can be administrative, financial or family-related, not only commercial.
Download the app for free →
Free app for Switzerland
On desktop? Scan the code with your phone.
The best flow is on mobile: scan the QR code, open the app and continue with your policy there.
FAQ
Frequently asked questions
Where do I send the CSS basic-insurance cancellation?
To: CSS Versicherung, Kundenbetreuung, Postfach 2550, 6002 Luzern. It must arrive by 30 November (date of receipt, not postmark).
Which models does CSS offer?
CSS offers: Standard (freie Arztwahl), Hausarzt, HMO, Telmed, Multimed. The model affects premium and doctor access.
How do I reach CSS?
Via the myCSS portal or by phone at 0844 277 277.
Does PrimAI sell CSS?
No. PrimAI does not sell health insurance and receives no commission.
Can I check CSS without a current policy?
You can, but it is less precise. The current policy remains the best basis.
When should I prepare cancellation of the old insurer?
Only when the new option and deadlines are clear.
