New insurer
Check Helsana: helsana in the app: clear policy, visible next steps before choosing.
PrimAI does not sell Helsana. The app helps check whether Helsana fits your current policy, residence, deductible and model. PrimAI does not sell Helsana, does not receive commissions and does not push a competing insurer. Its role is practical: understand the policy, use official premiums as a neutral base and prepare the right document without sales pressure.
- ✓Current policy
- ✓Prepared document
- ✓No commission
Check Helsana before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.
Quick facts
New insurer: the essentials at a glance.
Step by step
How it works.
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Check address and region
The premium region sets the price of basic insurance.
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Choose model and deductible
From Helsana models and deductible CHF 300–2500.
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Compare policies
Put your current policy against the new option.
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Cancel the old insurer
Coordinate cancellation of the old basic insurance.
PrimAI app
Turn your policy into a clear app task.
Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.
Models
New insurer basic-insurance models.
The model sets premium and doctor access. Swipe through the options.
Standard (freie Arztwahl)
Basic benefits are the same by law — models differ in access and premium.
BeneFit PLUS Hausarzt
Basic benefits are the same by law — models differ in access and premium.
BeneFit PLUS HMO
Basic benefits are the same by law — models differ in access and premium.
BeneFit PLUS Telmed
Basic benefits are the same by law — models differ in access and premium.
BeneFit PLUS Flex
Basic benefits are the same by law — models differ in access and premium.
Step by step
The insurer context still matters
PrimAI does not sell Helsana. The app helps check whether Helsana fits your current policy, residence, deductible and model. PrimAI does not sell Helsana, does not receive commissions and does not push a competing insurer. Its role is practical: understand the policy, use official premiums as a neutral base and prepare the right document without sales pressure.
The insurer context still matters
For many households, Helsana is not just one page. Basic insurance, supplementary cover, family members, invoices and confirmations can all sit together. PrimAI turns those documents into clear app tasks. PrimAI does not sell Helsana, does not receive commissions and does not push a competing insurer. Its role is practical: understand the policy, use official premiums as a neutral base and prepare the right document without sales pressure.
- Helsana policy
- Deductible and model
- No commission
The real risk in this task
The risk when looking at Helsana as a new insurer is confusing low premium with good decision. The monthly amount is not enough: residence, premium region, deductible, model, accident cover, start date and exit from the old policy all matter.
What to check before preparing the document
PrimAI places Helsana as a possible option, not as a commercial recommendation. The app compares the new situation with the current policy: what changes, what stays the same, which deductible is realistic and which model works in daily life. This avoids choosing before understanding consequences.
What PrimAI keeps separate for this insurer
PrimAI is not an official Helsana channel. The app can help prepare a cancellation, policy request, address change or switching check with the right data already taken from the policy. You stay in control of sending, proof and confirmation.
- Helsana policy
- Deductible and model
- No commission
Connection to comparison, deductible and model
A family can have several Helsana policies with different deductibles. PrimAI avoids one broad household decision: one adult may optimize the deductible, a child may need a different logic and supplementary insurance may remain separate. The page explains the topic; the app keeps choices person by person.
Guide
Helsana: new-insurer check with helsana in the app: clear policy, visible next steps | PrimAI
Check Helsana before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.
Guide, app and insurer compared
Guide
Check Helsana before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.
Best for: Understanding the topic before acting.
PrimAI App
PrimAI does not sell Helsana. The app helps check whether Helsana fits your current policy, residence, deductible and model. PrimAI does not sell Helsana, does not receive commissions and does not push a competing insurer. Its role is practical: understand the policy, use official premiums as a neutral base and prepare the right document without sales pressure.
Best for: Preparing the concrete task on your phone.
Health insurer
Official confirmation, contract handling and administration.
Best for: Legally binding confirmation.
Download the free app
PrimAI does not sell Helsana. The app helps check whether Helsana fits your current policy, residence, deductible and model. PrimAI does not sell Helsana, does not receive commissions and does not push a competing insurer. Its role is practical: understand the policy, use official premiums as a neutral base and prepare the right document without sales pressure.
Download the app for free →
Free app for Switzerland
On desktop? Scan the code with your phone.
The best flow is on mobile: scan the QR code, open the app and continue with your policy there.
FAQ
Frequently asked questions
Where do I send the Helsana basic-insurance cancellation?
To: Helsana Versicherungen AG, IDPH Kündigungen D-CH, Postfach, 8081 Zürich. It must arrive by 30 November (date of receipt, not postmark).
Which models does Helsana offer?
Helsana offers: Standard (freie Arztwahl), BeneFit PLUS Hausarzt, BeneFit PLUS HMO, BeneFit PLUS Telmed, BeneFit PLUS Flex. The model affects premium and doctor access.
How do I reach Helsana?
Via the myHelsana portal or by phone at 0844 80 81 82.
Does PrimAI sell Helsana?
No. PrimAI does not sell health insurance and receives no commission.
Can I check Helsana without a current policy?
You can, but it is less precise. The current policy remains the best basis.
When should I prepare cancellation of the old insurer?
Only when the new option and deadlines are clear.
