Assura switching check in the PrimAI app

Switching

Switch from Assura: assura: low price, complete decision before cancellation.

PrimAI helps check your Assura policy, compare official FOPH premiums, test deductible and model, then prepare only the useful documents in the app. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

  • Official premiums
  • Current policy
  • Neutral decision

Switch from Assura: compare official premiums, check deductible and model, then prepare documents in the PrimAI app without commission.

Read the guide

Quick facts

Switching: the essentials at a glance.

Cancellation address (basic insurance) Assura SA, Case postale 61, 1009 Pully
Deadline (basic insurance) 30 November Date of receipt counts, not the postmark
Customer portal myAssura
Phone 0800 277 872
Head office Pully
Basic-insurance models
BasisPharMedHausarztQualiMedPreventoMedGesundheitsnetz
Supplementary (cancel separately)
Complementa ExtraNativaSpitalversicherungZahnversicherungAlternativmedizin

Step by step

How it works.

  1. Compare official premiums

    Compare FOPH premiums for your address before switching.

  2. Check model and deductible

    Pick from Assura models and the right deductible.

  3. Choose the new insurer

    Only cancel once the new basic insurance fits.

  4. Prepare the cancellation

    PrimAI coordinates cancellation and the start of the new policy.

PrimAI app with cancellation deadline and quick actions

PrimAI app

Turn your policy into a clear app task.

Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.

Step by step

Why switching depends on your current policy

PrimAI helps check your Assura policy, compare official FOPH premiums, test deductible and model, then prepare only the useful documents in the app. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

01

Why switching depends on your current policy

Assura is often searched for the premium. PrimAI helps look at deductible, annual risk and required documents too. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

  • Premium
  • Deductible
  • Annual budget
02

Premium comparison is not enough

A switch from Assura should not start from one monthly amount. Basic insurance benefits are defined by law, but the premium depends on residence, premium region, deductible, insurance model, age and accident cover. PrimAI puts comparison back into that context: current policy, official premiums and the parameters that actually change the annual cost.

03

Optimize before leaving

Before leaving Assura, it is worth checking whether internal optimization is enough: another deductible, family doctor model, HMO, Telmed, accident cover or an address correction. This avoids preparing cancellation when a smaller change already solves the issue. PrimAI presents those options as separate tasks, not as pressure to switch.

04

The new insurer has to be ready

Switching also means choosing a new starting point with another insurer. The new option must match your residence, preferred model, deductible risk and timing. PrimAI helps keep that new situation visible before touching the Assura cancellation step, so you do not leave a known policy without an understandable alternative.

05

What changes by current insurer

PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

  • Premium
  • Deductible
  • Annual budget
06

Cancellation comes after the decision

Assura cancellation comes only when the decision is clear. For basic insurance, the late-November deadline is often central; for supplementary insurance, different contract rules can apply. PrimAI separates comparison, optimization and cancellation so the document contains only the correct and necessary data. An Assura decision becomes practical only when documents follow: letter, proof, confirmation, new policy. PrimAI keeps those elements in one flow.

Guide

Assura: switching with assura: low price, complete decision | PrimAI

Switch from Assura: compare official premiums, check deductible and model, then prepare documents in the PrimAI app without commission.

Guide, app and insurer compared

Guide

Switch from Assura: compare official premiums, check deductible and model, then prepare documents in the PrimAI app without commission.

Best for: Understanding the topic before acting.

PrimAI App

PrimAI helps check your Assura policy, compare official FOPH premiums, test deductible and model, then prepare only the useful documents in the app. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

Best for: Preparing the concrete task on your phone.

Health insurer

Official confirmation, contract handling and administration.

Best for: Legally binding confirmation.

Download the free app

PrimAI helps check your Assura policy, compare official FOPH premiums, test deductible and model, then prepare only the useful documents in the app. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

Download the app for free
QR code for the PrimAI app download page

Free app for Switzerland

On desktop? Scan the code with your phone.

The best flow is on mobile: scan the QR code, open the app and continue with your policy there.

FAQ

Frequently asked questions

Where do I send the Assura basic-insurance cancellation?

To: Assura SA, Case postale 61, 1009 Pully. It must arrive by 30 November (date of receipt, not postmark).

Which models does Assura offer?

Assura offers: Basis, PharMed, Hausarzt, QualiMed, PreventoMed, Gesundheitsnetz. The model affects premium and doctor access.

How do I reach Assura?

Via the myAssura portal or by phone at 0800 277 872.

Does PrimAI sell an alternative to Assura?

No. PrimAI does not sell health insurance and receives no commission.

Should I cancel Assura before choosing a new insurer?

No. For basic insurance, the new situation should be clear before cancellation is sent.

Why does the deductible matter so much?

It changes annual risk. A low premium with a high deductible can be a bad fit when health costs are regular.

Does PrimAI use official premiums?

The app positioning is to work from your current policy and official premiums as a neutral basis.

Alain Michel

Reviewed by

Alain Michel

Certified Financial Planner, independent finance & insurance advisor

Alain Michel is a certified Swiss financial planner and independent advisor (AM Swiss Finance GmbH, Zollikon). He reviews PrimAI’s health-insurance content for accuracy.

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