New option for KPT prepared in the PrimAI app

New insurer

Check KPT: digital documents with a controlled decision before choosing.

PrimAI does not sell KPT. The app helps check whether KPT fits your current policy, residence, deductible and model. Useful when you want digital comfort without basing a health-insurance decision on a message or old invoice.

  • Current policy
  • Prepared document
  • No commission

Check KPT before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.

Read the guide

Quick facts

New insurer: the essentials at a glance.

Cancellation address (basic insurance) KPT, Postfach, 3001 Bern
Deadline (basic insurance) 30 November Date of receipt counts, not the postmark
Customer portal KPTnet
Phone 058 310 91 11
Head office Bern
Basic-insurance models
Standard (freie Arztwahl)KPTwin.doc (Hausarzt)KPTwin.win (Telmed)KPTwin.plus (HMO)KPTwin.easyKPTwin.smart
Supplementary (cancel separately)
Pulse EcoPulse TopPulse PremiumSpital-ZusatzversicherungSicurantaZahn-Zusatzversicherung

Step by step

How it works.

  1. Check address and region

    The premium region sets the price of basic insurance.

  2. Choose model and deductible

    From KPT models and deductible CHF 300–2500.

  3. Compare policies

    Put your current policy against the new option.

  4. Cancel the old insurer

    Coordinate cancellation of the old basic insurance.

PrimAI app with cancellation deadline and quick actions

PrimAI app

Turn your policy into a clear app task.

Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.

Step by step

The insurer context still matters

PrimAI does not sell KPT. The app helps check whether KPT fits your current policy, residence, deductible and model. Useful when you want digital comfort without basing a health-insurance decision on a message or old invoice.

01

The insurer context still matters

KPT is often seen as direct and digital. PrimAI keeps that convenience, but slows the workflow at the right moment: policy, deadline and confirmation need to be checked before anything is sent. Useful when you want digital comfort without basing a health-insurance decision on a message or old invoice.

  • KPTnet
  • digital document
  • policy
  • deadline
  • proof
02

The real risk in this task

The risk when looking at KPT as a new insurer is confusing low premium with good decision. The monthly amount is not enough: residence, premium region, deductible, model, accident cover, start date and exit from the old policy all matter.

03

What to check before preparing the document

PrimAI places KPT as a possible option, not as a commercial recommendation. The app compares the new situation with the current policy: what changes, what stays the same, which deductible is realistic and which model works in daily life. This avoids choosing before understanding consequences.

04

What PrimAI keeps separate for this insurer

PrimAI separates KPT cancellation, policy request, address change and switching checks so each step has its own data.

  • KPTnet
  • digital document
  • policy
  • deadline
  • proof
05

Connection to comparison, deductible and model

A digital portal can make an action fast, but not automatically complete. Insured person, insurance type and target date still need to be explicit.

Guide

KPT: new-insurer check with digital documents with a controlled decision | PrimAI

Check KPT before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.

Guide, app and insurer compared

Guide

Check KPT before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.

Best for: Understanding the topic before acting.

PrimAI App

PrimAI does not sell KPT. The app helps check whether KPT fits your current policy, residence, deductible and model. Useful when you want digital comfort without basing a health-insurance decision on a message or old invoice.

Best for: Preparing the concrete task on your phone.

Health insurer

Official confirmation, contract handling and administration.

Best for: Legally binding confirmation.

Download the free app

PrimAI does not sell KPT. The app helps check whether KPT fits your current policy, residence, deductible and model. Useful when you want digital comfort without basing a health-insurance decision on a message or old invoice.

Download the app for free
QR code for the PrimAI app download page

Free app for Switzerland

On desktop? Scan the code with your phone.

The best flow is on mobile: scan the QR code, open the app and continue with your policy there.

FAQ

Frequently asked questions

Where do I send the KPT basic-insurance cancellation?

To: KPT, Postfach, 3001 Bern. It must arrive by 30 November (date of receipt, not postmark).

Which models does KPT offer?

KPT offers: Standard (freie Arztwahl), KPTwin.doc (Hausarzt), KPTwin.win (Telmed), KPTwin.plus (HMO), KPTwin.easy, KPTwin.smart. The model affects premium and doctor access.

How do I reach KPT?

Via the KPTnet portal or by phone at 058 310 91 11.

Does PrimAI sell KPT?

No. PrimAI does not sell health insurance and receives no commission.

Can I check KPT without a current policy?

You can, but it is less precise. The current policy remains the best basis.

When should I prepare cancellation of the old insurer?

Only when the new option and deadlines are clear.

Alain Michel

Reviewed by

Alain Michel

Certified Financial Planner, independent finance & insurance advisor

Alain Michel is a certified Swiss financial planner and independent advisor (AM Swiss Finance GmbH, Zollikon). He reviews PrimAI’s health-insurance content for accuracy.

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