Address change for Concordia prepared in the PrimAI app

Address

Concordia address change: keep concordia: each person, the right policy in view.

A new address with Concordia can affect correspondence, premium region and sometimes canton. PrimAI turns this small change into a clear app task. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.

  • Current policy
  • Prepared document
  • No commission

Change address with Concordia: check policy, residence, premium region and documents in the PrimAI app, without commission.

Read the guide

Quick facts

Address: the essentials at a glance.

Cancellation address (basic insurance) CONCORDIA Schweizerische Kranken- und Unfallversicherung AG, Bundesplatz 15, 6002 Luzern
Deadline (basic insurance) 30 November Date of receipt counts, not the postmark
Customer portal myCONCORDIA
Phone 041 228 01 11
Head office Luzern
Basic-insurance models
Traditionell (freie Arztwahl)myDoc HausarztHMOsmartDoc Telemedizin
Supplementary (cancel separately)
DIVERSANATURASpitalversicherung

Step by step

How it works.

  1. Have the policy ready

    Insured number and affected people from the policy.

  2. Capture the new address

    Old address, new address and moving date.

  3. Check the premium region

    Moving commune or canton can change the premium.

  4. Report the change

    Via myCONCORDIA or by phone at 041 228 01 11.

PrimAI app with cancellation deadline and quick actions

PrimAI app

Turn your policy into a clear app task.

Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.

Step by step

The insurer context still matters

A new address with Concordia can affect correspondence, premium region and sometimes canton. PrimAI turns this small change into a clear app task. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.

01

The insurer context still matters

Concordia often concerns households and families. PrimAI helps separate people, policies and documents. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.

  • Family
  • Separate policies
  • Clear documents
02

The real risk in this task

The risk with a Concordia address change is treating it as a single line of text. In Switzerland, address can influence premium region, correspondence language, invoice delivery, household members and sometimes canton context. If several people are insured together, it also matters whether the address concerns one person, the whole family or only correspondence.

03

What to check before preparing the document

Before preparing the message for Concordia, PrimAI places old address, new address, moving date, insured person, policy number and municipality in one workflow. That makes it easier to see whether the change should also trigger a new premium comparison, model check or document update.

04

What PrimAI keeps separate for this insurer

PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.

  • Family
  • Separate policies
  • Clear documents
05

Connection to comparison, deductible and model

For Concordia, optimizing deductible or model can sometimes be enough. PrimAI places those options next to cancellation to avoid a rushed decision.

Guide

Concordia: address change and concordia: each person, the right policy | PrimAI

Change address with Concordia: check policy, residence, premium region and documents in the PrimAI app, without commission.

Guide, app and insurer compared

Guide

Change address with Concordia: check policy, residence, premium region and documents in the PrimAI app, without commission.

Best for: Understanding the topic before acting.

PrimAI App

A new address with Concordia can affect correspondence, premium region and sometimes canton. PrimAI turns this small change into a clear app task. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.

Best for: Preparing the concrete task on your phone.

Health insurer

Official confirmation, contract handling and administration.

Best for: Legally binding confirmation.

Download the free app

A new address with Concordia can affect correspondence, premium region and sometimes canton. PrimAI turns this small change into a clear app task. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.

Download the app for free
QR code for the PrimAI app download page

Free app for Switzerland

On desktop? Scan the code with your phone.

The best flow is on mobile: scan the QR code, open the app and continue with your policy there.

FAQ

Frequently asked questions

Where do I send the Concordia basic-insurance cancellation?

To: CONCORDIA Schweizerische Kranken- und Unfallversicherung AG, Bundesplatz 15, 6002 Luzern. It must arrive by 30 November (date of receipt, not postmark).

Which models does Concordia offer?

Concordia offers: Traditionell (freie Arztwahl), myDoc Hausarzt, HMO, smartDoc Telemedizin. The model affects premium and doctor access.

How do I reach Concordia?

Via the myCONCORDIA portal or by phone at 041 228 01 11.

Can a Concordia address change affect the premium?

Yes, if canton, municipality or premium region change.

Does PrimAI send the change directly?

PrimAI helps prepare the data and document. Official channel and confirmation remain with the insurer.

Should I compare after moving?

Often yes, especially if the premium region changes.

Alain Michel

Reviewed by

Alain Michel

Certified Financial Planner, independent finance & insurance advisor

Alain Michel is a certified Swiss financial planner and independent advisor (AM Swiss Finance GmbH, Zollikon). He reviews PrimAI’s health-insurance content for accuracy.

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