Policy request for Assura prepared in the PrimAI app

Policy

Assura policy request: use assura: low price, complete decision as the base.

Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the Assura policy request the starting point in the app. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

  • Current policy
  • Prepared document
  • No commission

Request a Assura policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.

Read the guide

Quick facts

Policy: the essentials at a glance.

Cancellation address (basic insurance) Assura SA, Case postale 61, 1009 Pully
Deadline (basic insurance) 30 November Date of receipt counts, not the postmark
Customer portal myAssura
Phone 0800 277 872
Head office Pully
Basic-insurance models
BasisPharMedHausarztQualiMedPreventoMedGesundheitsnetz
Supplementary (cancel separately)
Complementa ExtraNativaSpitalversicherungZahnversicherungAlternativmedizin

Step by step

How it works.

  1. Choose a channel

    myAssura or phone 0800 277 872.

  2. Have your details ready

    Insured number and affected person.

  3. Request the policy

    Ask for the current policy or proof of insurance.

  4. File the document

    PrimAI reads model, deductible and cover.

PrimAI app with cancellation deadline and quick actions

PrimAI app

Turn your policy into a clear app task.

Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.

Step by step

The insurer context still matters

Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the Assura policy request the starting point in the app. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

01

The insurer context still matters

Assura is often searched for the premium. PrimAI helps look at deductible, annual risk and required documents too. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

  • Premium
  • Deductible
  • Annual budget
02

The real risk in this task

The risk with a missing Assura policy is comparing from an invoice, an old email or memory. Those sources may show an amount, but not always model, deductible, accident cover, insured person or the difference between basic and supplementary insurance. A decision without the current policy becomes fuzzy.

03

What to check before preparing the document

PrimAI treats the policy request as preparation, not a formality. Before writing to Assura, the app gathers identity, insured number if available, address, insurance year and practical reason: compare, change deductible, prepare cancellation or verify cover.

04

What PrimAI keeps separate for this insurer

PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

  • Premium
  • Deductible
  • Annual budget
05

Connection to comparison, deductible and model

An Assura decision becomes practical only when documents follow: letter, proof, confirmation, new policy. PrimAI keeps those elements in one flow.

Guide

Assura: policy request and assura: low price, complete decision | PrimAI

Request a Assura policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.

Guide, app and insurer compared

Guide

Request a Assura policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.

Best for: Understanding the topic before acting.

PrimAI App

Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the Assura policy request the starting point in the app. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

Best for: Preparing the concrete task on your phone.

Health insurer

Official confirmation, contract handling and administration.

Best for: Legally binding confirmation.

Download the free app

Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the Assura policy request the starting point in the app. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.

Download the app for free
QR code for the PrimAI app download page

Free app for Switzerland

On desktop? Scan the code with your phone.

The best flow is on mobile: scan the QR code, open the app and continue with your policy there.

FAQ

Frequently asked questions

Where do I send the Assura basic-insurance cancellation?

To: Assura SA, Case postale 61, 1009 Pully. It must arrive by 30 November (date of receipt, not postmark).

Which models does Assura offer?

Assura offers: Basis, PharMed, Hausarzt, QualiMed, PreventoMed, Gesundheitsnetz. The model affects premium and doctor access.

How do I reach Assura?

Via the myAssura portal or by phone at 0800 277 872.

Why request a Assura policy?

Because the policy contains the information needed to compare, optimize, switch or cancel cleanly.

Is an invoice enough?

No. An invoice does not always replace model, deductible and cover details.

What should I do after receiving it?

Scan the policy in PrimAI, check the data and choose the next task.

Alain Michel

Reviewed by

Alain Michel

Certified Financial Planner, independent finance & insurance advisor

Alain Michel is a certified Swiss financial planner and independent advisor (AM Swiss Finance GmbH, Zollikon). He reviews PrimAI’s health-insurance content for accuracy.

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