Cancellation
Cancel Assura: assura: low price, complete decision before the document.
PrimAI turns Assura cancellation into a clear task: scan the policy, confirm the affected cover, check the deadline and prepare the document without sales pressure. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.
- ✓Policy first
- ✓Deadline visible
- ✓No commission
Cancel Assura: check your policy, separate basic and supplementary cover, keep the deadline visible and prepare the document in the PrimAI app.
Quick facts
Cancellation: the essentials at a glance.
Step by step
How it works.
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Check the policy
Scan your Assura policy. PrimAI reads model, deductible, insured number and the affected person.
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Separate basic and supplementary
Basic insurance and supplementary cover follow different rules and deadlines.
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Deadline and address
Received by 30 November at Assura SA, Case postale 61, 1009 Pully.
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Prepare the document
PrimAI prepares a clean cancellation letter and keeps the confirmation.
PrimAI app
Turn your policy into a clear app task.
Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.
Models
Cancellation basic-insurance models.
The model sets premium and doctor access. Swipe through the options.
Basis
Basic benefits are the same by law — models differ in access and premium.
PharMed
Basic benefits are the same by law — models differ in access and premium.
Hausarzt
Basic benefits are the same by law — models differ in access and premium.
QualiMed
Basic benefits are the same by law — models differ in access and premium.
PreventoMed
Basic benefits are the same by law — models differ in access and premium.
Gesundheitsnetz
Basic benefits are the same by law — models differ in access and premium.
Step by step
Why the insurer context matters
PrimAI turns Assura cancellation into a clear task: scan the policy, confirm the affected cover, check the deadline and prepare the document without sales pressure. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.
Why the insurer context matters
Assura is often searched for the premium. PrimAI helps look at deductible, annual risk and required documents too. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.
- Premium
- Deductible
- Annual budget
Basic or supplementary insurance: do not mix them
For Assura, the first question is not which wording to send, but which insurance is actually affected. Mandatory basic insurance follows a different logic from supplementary insurance: deadlines, consequences and wording may differ. PrimAI therefore asks you to confirm whether the cancellation concerns basic insurance, supplementary cover or a different administrative task. This separation avoids a broad document touching cover you wanted to keep.
What PrimAI keeps tidy for this insurer
PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.
- Premium
- Deductible
- Annual budget
Compare or optimize before sending
Cancelling Assura is not always the right first move. If the issue is mainly deductible, model, moving home or a higher premium, optimization may be enough. PrimAI therefore places cancellation next to other options: compare official premiums, test a realistic deductible, understand the model or prepare a switch only when the new situation is ready. An Assura decision becomes practical only when documents follow: letter, proof, confirmation, new policy. PrimAI keeps those elements in one flow.
Guide
Assura: cancellation with assura: low price, complete decision | PrimAI
Cancel Assura: check your policy, separate basic and supplementary cover, keep the deadline visible and prepare the document in the PrimAI app.
Guide, app and insurer compared
Guide
Cancel Assura: check your policy, separate basic and supplementary cover, keep the deadline visible and prepare the document in the PrimAI app.
Best for: Understanding the topic before acting.
PrimAI App
PrimAI turns Assura cancellation into a clear task: scan the policy, confirm the affected cover, check the deadline and prepare the document without sales pressure. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.
Best for: Preparing the concrete task on your phone.
Health insurer
Official confirmation, contract handling and administration.
Best for: Legally binding confirmation.
Download the free app
PrimAI turns Assura cancellation into a clear task: scan the policy, confirm the affected cover, check the deadline and prepare the document without sales pressure. PrimAI does not push Assura and does not push a competitor. The app is built to organize the decision without commissions.
Download the app for free →
Free app for Switzerland
On desktop? Scan the code with your phone.
The best flow is on mobile: scan the QR code, open the app and continue with your policy there.
FAQ
Frequently asked questions
Where do I send the Assura basic-insurance cancellation?
To: Assura SA, Case postale 61, 1009 Pully. It must arrive by 30 November (date of receipt, not postmark).
Which models does Assura offer?
Assura offers: Basis, PharMed, Hausarzt, QualiMed, PreventoMed, Gesundheitsnetz. The model affects premium and doctor access.
How do I reach Assura?
Via the myAssura portal or by phone at 0800 277 872.
Is PrimAI official for cancelling Assura?
No. PrimAI is not an official channel of Assura. The app helps prepare and organize, but confirmation must come from the insurer.
Can I cancel Assura basic and supplementary insurance together?
It is safer to treat them separately. Deadlines and consequences are not always the same.
Why scan the policy before cancellation?
The policy contains insured person, number, cover, model and deductible. Without those details, the document can become inaccurate.
Should I compare before cancelling?
Yes, especially for basic insurance. A new solution should be clear before a cancellation is sent.
