Policy
EGK policy request: use basic, supplementary and complementary-medicine topics as the base.
Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the EGK policy request the starting point in the app. Useful to avoid a basic-premium switch accidentally touching separate benefit topics.
- ✓Current policy
- ✓Prepared document
- ✓No commission
Request a EGK policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.
Quick facts
Policy: the essentials at a glance.
Step by step
How it works.
-
Choose a channel
myEGK or phone 061 765 51 11.
-
Have your details ready
Insured number and affected person.
-
Request the policy
Ask for the current policy or proof of insurance.
-
File the document
PrimAI reads model, deductible and cover.
PrimAI app
Turn your policy into a clear app task.
Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.
Models
Policy basic-insurance models.
The model sets premium and doctor access. Swipe through the options.
Traditionell (freie Arztwahl)
Basic benefits are the same by law — models differ in access and premium.
EGK-Care (Hausarzt)
Basic benefits are the same by law — models differ in access and premium.
EGK-TelCare (Telemedizin)
Basic benefits are the same by law — models differ in access and premium.
Step by step
The insurer context still matters
Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the EGK policy request the starting point in the app. Useful to avoid a basic-premium switch accidentally touching separate benefit topics.
The insurer context still matters
EGK is often associated with complementary-health topics. PrimAI therefore explicitly separates basic insurance from supplementary cover and benefits. Useful to avoid a basic-premium switch accidentally touching separate benefit topics.
- basic insurance
- supplementary cover
- benefits
- complementary medicine
- deadline
The real risk in this task
The risk with a missing EGK policy is comparing from an invoice, an old email or memory. Those sources may show an amount, but not always model, deductible, accident cover, insured person or the difference between basic and supplementary insurance. A decision without the current policy becomes fuzzy.
What to check before preparing the document
PrimAI treats the policy request as preparation, not a formality. Before writing to EGK, the app gathers identity, insured number if available, address, insurance year and practical reason: compare, change deductible, prepare cancellation or verify cover.
What PrimAI keeps separate for this insurer
The app prepares EGK documents only after identifying whether the task concerns basic insurance, supplementary cover or a policy request.
- basic insurance
- supplementary cover
- benefits
- complementary medicine
- deadline
Connection to comparison, deductible and model
Comparing basic insurance with official premiums is one thing; changing supplementary cover is another. Deadlines and consequences can differ.
Guide
EGK: policy request and basic, supplementary and complementary-medicine topics | PrimAI
Request a EGK policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.
Guide, app and insurer compared
Guide
Request a EGK policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.
Best for: Understanding the topic before acting.
PrimAI App
Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the EGK policy request the starting point in the app. Useful to avoid a basic-premium switch accidentally touching separate benefit topics.
Best for: Preparing the concrete task on your phone.
Health insurer
Official confirmation, contract handling and administration.
Best for: Legally binding confirmation.
Download the free app
Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the EGK policy request the starting point in the app. Useful to avoid a basic-premium switch accidentally touching separate benefit topics.
Download the app for free →
Free app for Switzerland
On desktop? Scan the code with your phone.
The best flow is on mobile: scan the QR code, open the app and continue with your policy there.
FAQ
Frequently asked questions
Where do I send the EGK basic-insurance cancellation?
To: EGK-Gesundheitskasse, Birspark 1, 4242 Laufen. It must arrive by 30 November (date of receipt, not postmark).
Which models does EGK offer?
EGK offers: Traditionell (freie Arztwahl), EGK-Care (Hausarzt), EGK-TelCare (Telemedizin). The model affects premium and doctor access.
How do I reach EGK?
Via the myEGK portal or by phone at 061 765 51 11.
Why request a EGK policy?
Because the policy contains the information needed to compare, optimize, switch or cancel cleanly.
Is an invoice enough?
No. An invoice does not always replace model, deductible and cover details.
What should I do after receiving it?
Scan the policy in PrimAI, check the data and choose the next task.
