Policy request for ÖKK prepared in the PrimAI app

Policy

ÖKK policy request: use regional proximity and official premium as the base.

Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the ÖKK policy request the starting point in the app. Especially useful when comparing ÖKK without losing the regional context.

  • Current policy
  • Prepared document
  • No commission

Request a ÖKK policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.

Read the guide

Quick facts

Policy: the essentials at a glance.

Cancellation address (basic insurance) ÖKK, Bahnhofstrasse 13, 7302 Landquart (Kündigung auch in Textform/E-Mail möglich)
Deadline (basic insurance) 30 November Date of receipt counts, not the postmark
Customer portal myÖKK
Phone 0800 838 000
Head office Landquart
Basic-insurance models
ÖKK BASIS (freie Arztwahl)ÖKK CASAMED SELECTÖKK CASAMED 24 (Telmed)ÖKK CASAMED HAUSARZTÖKK CASAMED HMO
Supplementary (cancel separately) see policy

Step by step

How it works.

  1. Choose a channel

    myÖKK or phone 0800 838 000.

  2. Have your details ready

    Insured number and affected person.

  3. Request the policy

    Ask for the current policy or proof of insurance.

  4. File the document

    PrimAI reads model, deductible and cover.

PrimAI app with cancellation deadline and quick actions

PrimAI app

Turn your policy into a clear app task.

Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.

Step by step

The insurer context still matters

Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the ÖKK policy request the starting point in the app. Especially useful when comparing ÖKK without losing the regional context.

01

The insurer context still matters

ÖKK is often searched with a strong regional logic. PrimAI puts location, premium region, deductible and model at the center of the check. Especially useful when comparing ÖKK without losing the regional context.

  • region
  • municipality
  • official premium
  • model
  • proximity
02

The real risk in this task

The risk with a missing ÖKK policy is comparing from an invoice, an old email or memory. Those sources may show an amount, but not always model, deductible, accident cover, insured person or the difference between basic and supplementary insurance. A decision without the current policy becomes fuzzy.

03

What to check before preparing the document

PrimAI treats the policy request as preparation, not a formality. Before writing to ÖKK, the app gathers identity, insured number if available, address, insurance year and practical reason: compare, change deductible, prepare cancellation or verify cover.

04

What PrimAI keeps separate for this insurer

The app helps prepare an ÖKK request, cancellation or change with municipality and policy as the starting point.

  • region
  • municipality
  • official premium
  • model
  • proximity
05

Connection to comparison, deductible and model

A regional insurer should not be judged only by a national price list. The model also has to work in everyday local life.

Guide

ÖKK: policy request and regional proximity and official premium | PrimAI

Request a ÖKK policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.

Guide, app and insurer compared

Guide

Request a ÖKK policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.

Best for: Understanding the topic before acting.

PrimAI App

Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the ÖKK policy request the starting point in the app. Especially useful when comparing ÖKK without losing the regional context.

Best for: Preparing the concrete task on your phone.

Health insurer

Official confirmation, contract handling and administration.

Best for: Legally binding confirmation.

Download the free app

Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the ÖKK policy request the starting point in the app. Especially useful when comparing ÖKK without losing the regional context.

Download the app for free
QR code for the PrimAI app download page

Free app for Switzerland

On desktop? Scan the code with your phone.

The best flow is on mobile: scan the QR code, open the app and continue with your policy there.

FAQ

Frequently asked questions

Where do I send the ÖKK basic-insurance cancellation?

To: ÖKK, Bahnhofstrasse 13, 7302 Landquart (Kündigung auch in Textform/E-Mail möglich). It must arrive by 30 November (date of receipt, not postmark).

Which models does ÖKK offer?

ÖKK offers: ÖKK BASIS (freie Arztwahl), ÖKK CASAMED SELECT, ÖKK CASAMED 24 (Telmed), ÖKK CASAMED HAUSARZT, ÖKK CASAMED HMO. The model affects premium and doctor access.

How do I reach ÖKK?

Via the myÖKK portal or by phone at 0800 838 000.

Why request a ÖKK policy?

Because the policy contains the information needed to compare, optimize, switch or cancel cleanly.

Is an invoice enough?

No. An invoice does not always replace model, deductible and cover details.

What should I do after receiving it?

Scan the policy in PrimAI, check the data and choose the next task.

Alain Michel

Reviewed by

Alain Michel

Certified Financial Planner, independent finance & insurance advisor

Alain Michel is a certified Swiss financial planner and independent advisor (AM Swiss Finance GmbH, Zollikon). He reviews PrimAI’s health-insurance content for accuracy.

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