Policy
Concordia policy request: use concordia: each person, the right policy as the base.
Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the Concordia policy request the starting point in the app. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.
- ✓Current policy
- ✓Prepared document
- ✓No commission
Request a Concordia policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.
Quick facts
Policy: the essentials at a glance.
Step by step
How it works.
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Choose a channel
myCONCORDIA or phone 041 228 01 11.
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Have your details ready
Insured number and affected person.
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Request the policy
Ask for the current policy or proof of insurance.
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File the document
PrimAI reads model, deductible and cover.
PrimAI app
Turn your policy into a clear app task.
Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.
Models
Policy basic-insurance models.
The model sets premium and doctor access. Swipe through the options.
Traditionell (freie Arztwahl)
Basic benefits are the same by law — models differ in access and premium.
myDoc Hausarzt
Basic benefits are the same by law — models differ in access and premium.
HMO
Basic benefits are the same by law — models differ in access and premium.
smartDoc Telemedizin
Basic benefits are the same by law — models differ in access and premium.
Step by step
The insurer context still matters
Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the Concordia policy request the starting point in the app. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.
The insurer context still matters
Concordia often concerns households and families. PrimAI helps separate people, policies and documents. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.
- Family
- Separate policies
- Clear documents
The real risk in this task
The risk with a missing Concordia policy is comparing from an invoice, an old email or memory. Those sources may show an amount, but not always model, deductible, accident cover, insured person or the difference between basic and supplementary insurance. A decision without the current policy becomes fuzzy.
What to check before preparing the document
PrimAI treats the policy request as preparation, not a formality. Before writing to Concordia, the app gathers identity, insured number if available, address, insurance year and practical reason: compare, change deductible, prepare cancellation or verify cover.
What PrimAI keeps separate for this insurer
PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.
- Family
- Separate policies
- Clear documents
Connection to comparison, deductible and model
For Concordia, optimizing deductible or model can sometimes be enough. PrimAI places those options next to cancellation to avoid a rushed decision.
Guide
Concordia: policy request and concordia: each person, the right policy | PrimAI
Request a Concordia policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.
Guide, app and insurer compared
Guide
Request a Concordia policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.
Best for: Understanding the topic before acting.
PrimAI App
Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the Concordia policy request the starting point in the app. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.
Best for: Preparing the concrete task on your phone.
Health insurer
Official confirmation, contract handling and administration.
Best for: Legally binding confirmation.
Download the free app
Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the Concordia policy request the starting point in the app. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.
Download the app for free →
Free app for Switzerland
On desktop? Scan the code with your phone.
The best flow is on mobile: scan the QR code, open the app and continue with your policy there.
FAQ
Frequently asked questions
Where do I send the Concordia basic-insurance cancellation?
To: CONCORDIA Schweizerische Kranken- und Unfallversicherung AG, Bundesplatz 15, 6002 Luzern. It must arrive by 30 November (date of receipt, not postmark).
Which models does Concordia offer?
Concordia offers: Traditionell (freie Arztwahl), myDoc Hausarzt, HMO, smartDoc Telemedizin. The model affects premium and doctor access.
How do I reach Concordia?
Via the myCONCORDIA portal or by phone at 041 228 01 11.
Why request a Concordia policy?
Because the policy contains the information needed to compare, optimize, switch or cancel cleanly.
Is an invoice enough?
No. An invoice does not always replace model, deductible and cover details.
What should I do after receiving it?
Scan the policy in PrimAI, check the data and choose the next task.
