ÖKK cancellation prepared in the PrimAI app

Cancellation

Cancel ÖKK: regional proximity and official premium before the document.

PrimAI turns ÖKK cancellation into a clear task: scan the policy, confirm the affected cover, check the deadline and prepare the document without sales pressure. Especially useful when comparing ÖKK without losing the regional context.

  • Policy first
  • Deadline visible
  • No commission

Cancel ÖKK: check your policy, separate basic and supplementary cover, keep the deadline visible and prepare the document in the PrimAI app.

Read the guide

Quick facts

Cancellation: the essentials at a glance.

Cancellation address (basic insurance) ÖKK, Bahnhofstrasse 13, 7302 Landquart (Kündigung auch in Textform/E-Mail möglich)
Deadline (basic insurance) 30 November Date of receipt counts, not the postmark
Customer portal myÖKK
Phone 0800 838 000
Head office Landquart
Basic-insurance models
ÖKK BASIS (freie Arztwahl)ÖKK CASAMED SELECTÖKK CASAMED 24 (Telmed)ÖKK CASAMED HAUSARZTÖKK CASAMED HMO
Supplementary (cancel separately) see policy

Step by step

How it works.

  1. Check the policy

    Scan your ÖKK policy. PrimAI reads model, deductible, insured number and the affected person.

  2. Separate basic and supplementary

    Basic insurance and supplementary cover follow different rules and deadlines.

  3. Deadline and address

    Received by 30 November at ÖKK, Bahnhofstrasse 13, 7302 Landquart (Kündigung auch in Textform/E-Mail möglich).

  4. Prepare the document

    PrimAI prepares a clean cancellation letter and keeps the confirmation.

PrimAI app with cancellation deadline and quick actions

PrimAI app

Turn your policy into a clear app task.

Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.

Step by step

Why the insurer context matters

PrimAI turns ÖKK cancellation into a clear task: scan the policy, confirm the affected cover, check the deadline and prepare the document without sales pressure. Especially useful when comparing ÖKK without losing the regional context.

01

Why the insurer context matters

ÖKK is often searched with a strong regional logic. PrimAI puts location, premium region, deductible and model at the center of the check. Especially useful when comparing ÖKK without losing the regional context.

  • region
  • municipality
  • official premium
  • model
  • proximity
02

Basic or supplementary insurance: do not mix them

For ÖKK, the first question is not which wording to send, but which insurance is actually affected. Mandatory basic insurance follows a different logic from supplementary insurance: deadlines, consequences and wording may differ. PrimAI therefore asks you to confirm whether the cancellation concerns basic insurance, supplementary cover or a different administrative task. This separation avoids a broad document touching cover you wanted to keep.

03

What PrimAI keeps tidy for this insurer

The app helps prepare an ÖKK request, cancellation or change with municipality and policy as the starting point.

  • region
  • municipality
  • official premium
  • model
  • proximity
04

Compare or optimize before sending

Cancelling ÖKK is not always the right first move. If the issue is mainly deductible, model, moving home or a higher premium, optimization may be enough. PrimAI therefore places cancellation next to other options: compare official premiums, test a realistic deductible, understand the model or prepare a switch only when the new situation is ready. A regional insurer should not be judged only by a national price list. The model also has to work in everyday local life.

Guide

ÖKK: cancellation with regional proximity and official premium | PrimAI

Cancel ÖKK: check your policy, separate basic and supplementary cover, keep the deadline visible and prepare the document in the PrimAI app.

Guide, app and insurer compared

Guide

Cancel ÖKK: check your policy, separate basic and supplementary cover, keep the deadline visible and prepare the document in the PrimAI app.

Best for: Understanding the topic before acting.

PrimAI App

PrimAI turns ÖKK cancellation into a clear task: scan the policy, confirm the affected cover, check the deadline and prepare the document without sales pressure. Especially useful when comparing ÖKK without losing the regional context.

Best for: Preparing the concrete task on your phone.

Health insurer

Official confirmation, contract handling and administration.

Best for: Legally binding confirmation.

Download the free app

PrimAI turns ÖKK cancellation into a clear task: scan the policy, confirm the affected cover, check the deadline and prepare the document without sales pressure. Especially useful when comparing ÖKK without losing the regional context.

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Free app for Switzerland

On desktop? Scan the code with your phone.

The best flow is on mobile: scan the QR code, open the app and continue with your policy there.

FAQ

Frequently asked questions

Where do I send the ÖKK basic-insurance cancellation?

To: ÖKK, Bahnhofstrasse 13, 7302 Landquart (Kündigung auch in Textform/E-Mail möglich). It must arrive by 30 November (date of receipt, not postmark).

Which models does ÖKK offer?

ÖKK offers: ÖKK BASIS (freie Arztwahl), ÖKK CASAMED SELECT, ÖKK CASAMED 24 (Telmed), ÖKK CASAMED HAUSARZT, ÖKK CASAMED HMO. The model affects premium and doctor access.

How do I reach ÖKK?

Via the myÖKK portal or by phone at 0800 838 000.

Is PrimAI official for cancelling ÖKK?

No. PrimAI is not an official channel of ÖKK. The app helps prepare and organize, but confirmation must come from the insurer.

Can I cancel ÖKK basic and supplementary insurance together?

It is safer to treat them separately. Deadlines and consequences are not always the same.

Why scan the policy before cancellation?

The policy contains insured person, number, cover, model and deductible. Without those details, the document can become inaccurate.

Should I compare before cancelling?

Yes, especially for basic insurance. A new solution should be clear before a cancellation is sent.

Alain Michel

Reviewed by

Alain Michel

Certified Financial Planner, independent finance & insurance advisor

Alain Michel is a certified Swiss financial planner and independent advisor (AM Swiss Finance GmbH, Zollikon). He reviews PrimAI’s health-insurance content for accuracy.

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