New option for Concordia prepared in the PrimAI app

New insurer

Check Concordia: concordia: each person, the right policy before choosing.

PrimAI does not sell Concordia. The app helps check whether Concordia fits your current policy, residence, deductible and model. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.

  • Current policy
  • Prepared document
  • No commission

Check Concordia before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.

Read the guide

Quick facts

New insurer: the essentials at a glance.

Cancellation address (basic insurance) CONCORDIA Schweizerische Kranken- und Unfallversicherung AG, Bundesplatz 15, 6002 Luzern
Deadline (basic insurance) 30 November Date of receipt counts, not the postmark
Customer portal myCONCORDIA
Phone 041 228 01 11
Head office Luzern
Basic-insurance models
Traditionell (freie Arztwahl)myDoc HausarztHMOsmartDoc Telemedizin
Supplementary (cancel separately)
DIVERSANATURASpitalversicherung

Step by step

How it works.

  1. Check address and region

    The premium region sets the price of basic insurance.

  2. Choose model and deductible

    From Concordia models and deductible CHF 300–2500.

  3. Compare policies

    Put your current policy against the new option.

  4. Cancel the old insurer

    Coordinate cancellation of the old basic insurance.

PrimAI app with cancellation deadline and quick actions

PrimAI app

Turn your policy into a clear app task.

Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.

Step by step

The insurer context still matters

PrimAI does not sell Concordia. The app helps check whether Concordia fits your current policy, residence, deductible and model. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.

01

The insurer context still matters

Concordia often concerns households and families. PrimAI helps separate people, policies and documents. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.

  • Family
  • Separate policies
  • Clear documents
02

The real risk in this task

The risk when looking at Concordia as a new insurer is confusing low premium with good decision. The monthly amount is not enough: residence, premium region, deductible, model, accident cover, start date and exit from the old policy all matter.

03

What to check before preparing the document

PrimAI places Concordia as a possible option, not as a commercial recommendation. The app compares the new situation with the current policy: what changes, what stays the same, which deductible is realistic and which model works in daily life. This avoids choosing before understanding consequences.

04

What PrimAI keeps separate for this insurer

PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.

  • Family
  • Separate policies
  • Clear documents
05

Connection to comparison, deductible and model

For Concordia, optimizing deductible or model can sometimes be enough. PrimAI places those options next to cancellation to avoid a rushed decision.

Guide

Concordia: new-insurer check with concordia: each person, the right policy | PrimAI

Check Concordia before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.

Guide, app and insurer compared

Guide

Check Concordia before choosing: official premiums, deductible, model, old policy and documents in the PrimAI app, without sales.

Best for: Understanding the topic before acting.

PrimAI App

PrimAI does not sell Concordia. The app helps check whether Concordia fits your current policy, residence, deductible and model. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.

Best for: Preparing the concrete task on your phone.

Health insurer

Official confirmation, contract handling and administration.

Best for: Legally binding confirmation.

Download the free app

PrimAI does not sell Concordia. The app helps check whether Concordia fits your current policy, residence, deductible and model. PrimAI is not connected to Concordia and does not earn commissions. Its value is order and document preparation.

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QR code for the PrimAI app download page

Free app for Switzerland

On desktop? Scan the code with your phone.

The best flow is on mobile: scan the QR code, open the app and continue with your policy there.

FAQ

Frequently asked questions

Where do I send the Concordia basic-insurance cancellation?

To: CONCORDIA Schweizerische Kranken- und Unfallversicherung AG, Bundesplatz 15, 6002 Luzern. It must arrive by 30 November (date of receipt, not postmark).

Which models does Concordia offer?

Concordia offers: Traditionell (freie Arztwahl), myDoc Hausarzt, HMO, smartDoc Telemedizin. The model affects premium and doctor access.

How do I reach Concordia?

Via the myCONCORDIA portal or by phone at 041 228 01 11.

Does PrimAI sell Concordia?

No. PrimAI does not sell health insurance and receives no commission.

Can I check Concordia without a current policy?

You can, but it is less precise. The current policy remains the best basis.

When should I prepare cancellation of the old insurer?

Only when the new option and deadlines are clear.

Alain Michel

Reviewed by

Alain Michel

Certified Financial Planner, independent finance & insurance advisor

Alain Michel is a certified Swiss financial planner and independent advisor (AM Swiss Finance GmbH, Zollikon). He reviews PrimAI’s health-insurance content for accuracy.

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