Policy request for SWICA prepared in the PrimAI app

Policy

SWICA policy request: use swica: health topics, model and documents kept apart as the base.

Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the SWICA policy request the starting point in the app. PrimAI does not give medical advice and does not sell insurance. The app organizes information, prepares documents and keeps neutrality visible.

  • Current policy
  • Prepared document
  • No commission

Request a SWICA policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.

Read the guide

Quick facts

Policy: the essentials at a glance.

Cancellation address (basic insurance) SWICA Krankenversicherung AG, Römerstrasse 38, 8401 Winterthur
Deadline (basic insurance) 30 November Date of receipt counts, not the postmark
Customer portal mySWICA
Phone 0800 80 90 80
Head office Winterthur
Basic-insurance models
Standard (freie Arztwahl)MedicaCasaMedpharmFavorit SantéTelmed
Supplementary (cancel separately)
COMPLETA TOPCOMPLETA FORTEOPTIMAHOSPITA

Step by step

How it works.

  1. Choose a channel

    mySWICA or phone 0800 80 90 80.

  2. Have your details ready

    Insured number and affected person.

  3. Request the policy

    Ask for the current policy or proof of insurance.

  4. File the document

    PrimAI reads model, deductible and cover.

PrimAI app with cancellation deadline and quick actions

PrimAI app

Turn your policy into a clear app task.

Scan your policy, check official FOPH premiums, keep the deadline in view and prepare the right document — neutral, free and without commission.

Step by step

The insurer context still matters

Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the SWICA policy request the starting point in the app. PrimAI does not give medical advice and does not sell insurance. The app organizes information, prepares documents and keeps neutrality visible.

01

The insurer context still matters

SWICA can combine basic insurance, alternative models and supplementary health topics. PrimAI helps read them separately. PrimAI does not give medical advice and does not sell insurance. The app organizes information, prepares documents and keeps neutrality visible.

  • Clear model
  • Separate supplementary cover
  • Neutral
02

The real risk in this task

The risk with a missing SWICA policy is comparing from an invoice, an old email or memory. Those sources may show an amount, but not always model, deductible, accident cover, insured person or the difference between basic and supplementary insurance. A decision without the current policy becomes fuzzy.

03

What to check before preparing the document

PrimAI treats the policy request as preparation, not a formality. Before writing to SWICA, the app gathers identity, insured number if available, address, insurance year and practical reason: compare, change deductible, prepare cancellation or verify cover.

04

What PrimAI keeps separate for this insurer

PrimAI does not give medical advice and does not sell insurance. The app organizes information, prepares documents and keeps neutrality visible.

  • Clear model
  • Separate supplementary cover
  • Neutral
05

Connection to comparison, deductible and model

Before changing insurer, it may be useful to check deductible, model and official premiums. PrimAI prepares this comparison using your current policy as the starting point.

Guide

SWICA: policy request and swica: health topics, model and documents kept apart | PrimAI

Request a SWICA policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.

Guide, app and insurer compared

Guide

Request a SWICA policy: prepare the request, receive the document and use it in the PrimAI app as the basis for comparison.

Best for: Understanding the topic before acting.

PrimAI App

Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the SWICA policy request the starting point in the app. PrimAI does not give medical advice and does not sell insurance. The app organizes information, prepares documents and keeps neutrality visible.

Best for: Preparing the concrete task on your phone.

Health insurer

Official confirmation, contract handling and administration.

Best for: Legally binding confirmation.

Download the free app

Without the current policy, comparison, deductible, switching or cancellation remain approximate. PrimAI makes the SWICA policy request the starting point in the app. PrimAI does not give medical advice and does not sell insurance. The app organizes information, prepares documents and keeps neutrality visible.

Download the app for free
QR code for the PrimAI app download page

Free app for Switzerland

On desktop? Scan the code with your phone.

The best flow is on mobile: scan the QR code, open the app and continue with your policy there.

FAQ

Frequently asked questions

Where do I send the SWICA basic-insurance cancellation?

To: SWICA Krankenversicherung AG, Römerstrasse 38, 8401 Winterthur. It must arrive by 30 November (date of receipt, not postmark).

Which models does SWICA offer?

SWICA offers: Standard (freie Arztwahl), Medica, Casa, Medpharm, Favorit Santé, Telmed. The model affects premium and doctor access.

How do I reach SWICA?

Via the mySWICA portal or by phone at 0800 80 90 80.

Why request a SWICA policy?

Because the policy contains the information needed to compare, optimize, switch or cancel cleanly.

Is an invoice enough?

No. An invoice does not always replace model, deductible and cover details.

What should I do after receiving it?

Scan the policy in PrimAI, check the data and choose the next task.

Alain Michel

Reviewed by

Alain Michel

Certified Financial Planner, independent finance & insurance advisor

Alain Michel is a certified Swiss financial planner and independent advisor (AM Swiss Finance GmbH, Zollikon). He reviews PrimAI’s health-insurance content for accuracy.

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